Shipping Options and Policies

Nationwide Delivery

Enjoy free delivery on orders worth ₱3,000 and above within NCR. For orders outside NCR, a shipping cost will be applied based on the dimensions, weight, and location. However, we offer free gifts for orders outside NCR monthly through our tiered promotion with a minimum purchase requirement.

Delivery Lead Times

Cutting Edge Online accepts orders 24/7. We process these orders Monday to Friday, between 8:30 AM and 5:00 PM, excluding holidays.

Our standard lead times for delivery are as follows:

Orders typically arrive within 2-7 business days.
For remote areas and non-city locations, please allow up to 10-12 business days for delivery.
Delivery times during holidays, sales, online events, and peak seasons may vary due to high volumes of orders.
In case of inclement weather, please expect delays.
Additional time may be required for orders with special requests, such as gift wrapping.
Some orders will require multiple deliveries; a separate tracking number will be provided for each dispatch.

Same-Day / Next-Day Delivery

Cutting Edge Online offers a same-day/next-day delivery service for Metro Manila customers ordering from selected cities. Our cut-off time for same-day/next-day delivery is 12:00NN and processing will begin once we receive your payment. This service is available in the following areas:

Caloocan
Malabon
Navotas
Valenzuela
Quezon City
Marikina
Pasig
Taguig
Makati
Manila
Mandaluyong
San Juan
Pasay
Parañaque
Las Piñas
Muntinlupa
Pateros

Cancellations and Order Modifications

For security reasons, additions, cancellations, or amendments to orders cannot be made once an order is confirmed. Special last-minute requests can be accommodated if your package has not been sealed and assigned a tracking number for dispatch. Such requests must be made through our Customer Service team.

Important Information

Delivery schedules are highly dependent on the availability of our logistics partners; hence, we cannot commit to specific delivery dates.