Shipping Options and Policies

Nationwide Delivery

Enjoy free delivery on orders worth ₱3,000 and above within NCR. For orders outside NCR, a shipping cost will be applied based on the dimensions, weight, and location. However, we offer free gifts for orders outside NCR monthly through our tiered promotion with a minimum purchase requirement.

Delivery Lead Times

Cutting Edge Online accepts orders 24/7. We process these orders Monday to Friday, between 8:30 AM and 5:00 PM, excluding holidays.

Our standard lead times for delivery are as follows:

  • Orders typically arrive within 2-7 business days.
  • For remote areas and non-city locations, please allow up to 10-12 business days for delivery.
  • Delivery times during holidays, sales, online events, and peak seasons may vary due to high volumes of orders.
  • In case of inclement weather, please expect delays.
  • Additional time may be required for orders with special requests, such as gift wrapping.
  • Some orders will require multiple deliveries; a separate tracking number will be provided for each dispatch.

Same-Day / Next-Day Delivery

Cutting Edge Online offers a same-day/next-day delivery service for Metro Manila customers ordering from selected cities. Our cut-off time for same-day/next-day delivery is 12:00NN and processing will begin once we receive your payment. This service is available in the following areas:

  • Caloocan
  • Malabon
  • Navotas
  • Valenzuela
  • Quezon City
  • Marikina
  • Pasig
  • Taguig
  • Makati
  • Manila
  • Mandaluyong
  • San Juan
  • Pasay
  • Parañaque
  • Las Piñas
  • Muntinlupa
  • Pateros

Cancellations and Order Modifications

For security reasons, additions, cancellations, or amendments to orders cannot be made once an order is confirmed. Special last-minute requests can be accommodated if your package has not been sealed and assigned a tracking number for dispatch. Such requests must be made through our Customer Service team.

Important Information

Delivery schedules are highly dependent on the availability of our logistics partners; hence, we cannot commit to specific delivery dates.